Payment Policy

What are the payment options available on Bovic Enterprises.co.ke?


For your convenience, we try to offer the best payment options. Currently, we have the following payment options:

  • Mobile money payment ( M-Pesa and Airtel Money)
  • Online payment by credit card
  • Payment by cash on delivery
  • Equity Eazzy 254

 

How do I make a payment using Mobile Money payment option?


In order to make a payment using your Mobile money transfer service, please go through the following steps depending on your service provider:

Safaricom (M-pesa)

  • Go to the M-PESA menu on your phone
  • Select Lipa Na Mpesa, Paybill option
  • Enter the following business number: 763766
  • Enter 076695468 as the Account Number
    Do not make payments before placing an order/ Follow order placing procedure
  • Enter the total amount
  • Enter your PIN and then send the money
  • You will receive a transaction confirmation SMS from
    M-PESA
  • Then click on the pay now button

Once payment is received, you will receive a confirmation of your order by email.

How do I make a secure online payment by credit card?


This feature will be enabled soon

 

What should I do if my payment fails?


In case of error, you can contact our Customer Service for further assistance on: 0722538588, 0722484613

 

Customer Care:


Email: [email protected]
Phone: 0722 538 588 or 0722484613
Hours of operation: Mon-Fri (8am-8pm), Sat, Sun & Public Holidays (9am -3pm)
You can also try checking:

  • If the information transmitted to the payment terminal such as account details, billing address , password and PIN are valid.
  • Check your internet connection.
  • Check with your mobile service provider.