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        Payment Policy

        What are the payment options available on Bovic Enterprises.co.ke?


        For your convenience, we try to offer the best payment options. Currently, we have the following payment options:

        • Mobile money payment ( M-Pesa and Airtel Money)
        • Online payment by credit card
        • Payment by cash on delivery
        • Equity Eazzy 254

         

        How do I make a payment using Mobile Money payment option?


        In order to make a payment using your Mobile money transfer service, please go through the following steps depending on your service provider:

        Safaricom (M-pesa)

        • Go to the M-PESA menu on your phone
        • Select Lipa Na Mpesa, Paybill option
        • Enter the following business number: 763766
        • Enter 076695468 as the Account Number
          Do not make payments before placing an order/ Follow order placing procedure
        • Enter the total amount
        • Enter your PIN and then send the money
        • You will receive a transaction confirmation SMS from
          M-PESA
        • Then click on the pay now button

        Once payment is received, you will receive a confirmation of your order by email.

        How do I make a secure online payment by credit card?


        This feature will be enabled soon

         

        What should I do if my payment fails?


        In case of error, you can contact our Customer Service for further assistance on: 0722538588, 0722484613

         

        Customer Care:


        Email: [email protected]
        Phone: 0722 538 588 or 0722484613
        Hours of operation: Mon-Fri (8am-8pm), Sat, Sun & Public Holidays (9am -3pm)
        You can also try checking:

        • If the information transmitted to the payment terminal such as account details, billing address , password and PIN are valid.
        • Check your internet connection.
        • Check with your mobile service provider.